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Move, Copy & Download

File Manager allows you to move or copy items between directories and download selected files or folders to your computer.

The steps are the same for administrators and users. Available files, folders, and operations depend on your account's permissions.

Before You Begin

  1. Open File Manager.
  2. Select the required Provider, Account, Region, and Cluster.
  3. Use the folder tree to navigate to the directory containing your files.

Move Files or Folders

Moving an item transfers it from its current location to the selected destination.

Step 1: Select the Item

Select the file or folder you want to move.

The right-side details panel displays the selected item and the Move and Copy buttons.

Click Move.

Selected item with Move and Copy buttons

Step 2: Choose the Destination

The Move To dialog opens.

  1. Expand the folders in the directory tree.
  2. Select the destination folder.
  3. Check the destination path displayed above the tree.
  4. Click Move.

In this example, the destination is /data/home/jack/test.

Move To dialog with destination selected

Step 3: Verify the Move

A Files moved successfully. message confirms the operation.

Open the destination directory and verify that the item appears there.

Moved file in the destination directory

Copy Files or Folders

Copying an item creates a copy in the destination directory while keeping the original in its source location.

Step 1: Select the Item

Select the file or folder you want to copy, then click Copy in the right-side details panel.

Step 2: Choose the Destination

The Copy To dialog opens.

  1. Expand the folders in the directory tree.
  2. Select the destination folder.
  3. Check the destination path displayed above the tree.
  4. Click Copy.

In this example, the destination is /data/home/jack/starccm.

Copy To dialog with destination selected

Step 3: Verify the Copy

A Files copied successfully. message confirms the operation.

Open the destination directory and verify that the copied item appears there.

Copied file in the destination directory

Select Multiple Items

Hold Ctrl and click the required items to select multiple files or folders.

The right-side panel changes to Batch Selection, showing the selected item count and names. It also provides Move and Copy buttons for the selection.

Review the selected items before starting an operation.

Multiple files selected in the Batch Selection panel

Download Files or Folders

Selected files or folders can be prepared as a ZIP archive and downloaded to your computer.

Step 1: Select the Items

Select the files or folders you want to download.

For multiple items, hold Ctrl while selecting them. Check the Batch Selection panel to confirm your selection.

Step 2: Start the Download Request

Open the Actions dropdown and select Download.

Download option in the Actions menu

A File download initiated successfully message appears.

This confirms that the request has started. Wait for the archive to become available in the Downloads list.

Download request confirmation

Step 3: Open the Downloads List

Click the Downloads icon—the downward arrow in the toolbar above the file list.

The Downloads dialog displays the following columns:

Column Description
File The generated archive identifier or download link.
Date The date and time displayed for the download entry.
Status The current state of the download request.

A new request may initially show Initiated.

Download entry with Initiated status

Step 4: Download the Completed ZIP

Wait until the entry shows Completed.

Click the linked filename in the File column to download the ZIP archive.

Completed download with clickable archive link

The ZIP appears in your browser's downloads. Open it from the browser or your computer's download location.

ZIP archive downloaded in the browser

Notes

  • Check the destination path before confirming a move or copy.
  • File operations require the appropriate permissions for the source and destination.
  • A download request confirmation does not mean the ZIP has already been saved to your computer. Open the Downloads list and click the archive link after its status becomes Completed.
  • ZIP preparation time depends on the selected content.
  • If an operation fails or a download does not complete, contact your administrator or support team.